Booking The Observatory at Grand Banks

Lovely property but maybe not if you have a lot of stuff Lovely decorated and clean. Sea view beyond the docks perfect. Lovely welcome package. If you have a young family and a lot of stuff as we do then it’s really quite hard to go between the room and the car park (two lifts) to pack and unpack the car every time. It’s quite hot on a sunny day and the trains are exceptionally noisy (although fine from bedrooms if windows shut). We would stay here again if it wasn’t for the inconvenience of the parking situation and the trek to the room. It took us 8 trips up and down to pack up!!

Lovely modern clean apartment N/A

Fabulous spacious clean relaxing Clean classy apartment

Very relaxing, a great apartment for chilling out. A lovely apartment with superb views and wide opening doors to the balcony to let the fresh air into the lounge. All mod cons and in excellent condition. Despite there being a railway adjacent to the balcony, it was more of a novelty than a nuisance. Moreover, you couldn't hear the trains in the bedrooms. Instructions for using the appliances absent and I couldn't access videos on you tube to see how to do things, like work the hob. There needs to be written instructions within the apartment. Not everyone, especially of the older generation, can, or want to, get info on media. Trying to control the heating was a total mystery. Really needs clear instructions. The parking space was extremely small, but we were lucky that your staff enabled me to use another vacant space during our stay.

Very good Very nice apartment, with good quality fixtures. Lovely view. The balcony can be noisy with the trains.

Wonderful property, very clean, high end appliances and bathroom spec. I absolutely loved our stay at The Observatory - it was even nicer than I had expected! I have high expectations for cleanliness, and this did not disappoint. The entire property was so clean from the bedrooms, bathrooms and lounge/kitchen area. The kitchen is stocked with essentials such as oils, etc and wonderful high end utensils and cooking appliances. Ideally would love to have been in a slightly closer location to the town - but it isnt too far!

Enjoyable break in a beautiful appartment taking in fantastic views Views were outstanding, felt secure and property was beautiful appointed Car parking is a bit too tight and awkward. Entry/exit was very tight due to van that seemed to be parked permanently outside gate entrance. Also on exit met another inbound vehicle so had to reverse to let in before could continue our exit. it would have been very difficult to reverse if the charging space was in use. If we had not given way and reversed back into space the incoming car would have had serious difficulty reversing out and uphill - we hit the open gate at the same time. A Screen view showing outside would have helped avoid this. The rooms at times were too hot we couldn’t work out how to change setting . On our penultimate day about 9am we were disturbed by gutter cleaner working on roof and outside the apartment. Fortunately had just taken showers otherwise he would have been over our skylight and looking in - we were in bed with curtain undrawn when he walked past. It was noisy as well and the walkways were left wet from it. Understand it has to be done but had no warning of this.

Excellent value for money in gorgeous place! Excellent welcome pack, gorgeous towels (best experienced anywhere!), plenty of hangers in the bedrooms, well-thought through kitchen equipment - all pointing towards genuine care and an acute eye for that (so called) little extra that makes a big difference.

Overall a good stay in a well presented property. It was spotless with everything you could possibly need. Parking was a bit of an issue due to pillar support being in the way. Also the door to the lift/stairs kept getting stuck. Maybe also the trains until you got used to them.

A pleasant relaxing winter break The view was exceptional from The Observatory apartment. There was some noise from the passing trains. There wasn't anything specific that we did not like about our stay at The Observatory apartment.

Lovely Penthouse with good views Good location! Nice welcome pack Very clean & good quality decor! Lovely touch with classy Christmas decorations! Above average furniture & fixings! Overall top quality. Didn't know you had to get 2 lifts 1 from underground car park then find the lift to the 3rd floor & the apartment is on 4th floor did read one review that said the lift was out of order! Thank god it was working!!! No signs or even arrows to say we're the lifts are!! It was a nightmare up & down it took 1 1/2 hours to unload & all the doors are fire doors so close behind you then it was dark had to use torches on phones to see key pad on doors to get to lifts!! That said as it was Christmas week we had a car full of food, drink, + clothes!! That didn't put us off from having a lovely family Christmas